Otero County Processing Center (ICE)

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Otero County Processing Center (ICE) basic information to help guide you through what you can do for your inmate while they are incarcerated. The facility's direct contact number: 575-824-0440

This facility is for adult inmates.

Otero County Processing Center (ICE) – Inmate Handbook

Inmates may buy calling cards through the commissary

Security Level: Multiple level 1, 2 & 3 criminal and non-criminal male aliens

Packages (anything over 9” x 12” envelopes is considered a package) are not accepted for inmates. The only exception will be if the package waspre-approved, if not approved by the Administrator or his/her designee, package will be returned to sender. All letters for inmates must be mailed into the facility. No stamps, envelopes or other items are allowed. Inmates may receive 3 appropriate pictures per letter. Messages will not be passed to inmates either verbally or written.

Reintegration Programs

Education

Know Your Rights

Work and Training

Hallway Porters
Shower Squad
Outside Yard Squad
Kitchen Workers
Recreation Yard Porters
Laundry Porters

Faith Based

Christian Services
Muslim Services
Jewish Services
Catholic Services

Recreation and Wellness

Intramural Sports Activities
Creative Arts
Movie Nights
Evening Recreation Room

If you need information about a detainee that is housed at this facility, you may call (575) 824-0440 between the hours of 8 a.m. and 5 p.m. When you call, please have the individual’s biographical information ready, including first, last and hyphenated names, any aliases he or she may use, date of birth and country of birth.

Otero County NM Processing Center (ICE) – Immigration Detainee Locator

Detainees cannot receive incoming calls. If you need to get in touch with a detainee to leave an urgent message, you must call (575) 824-0440 and leave the detainee’s full name, alien registration number and your name and telephone number where you can be reached. The detainee will be given your message.

visitation Info

Otero County Processing Center – Visitation

OFFENDER/DETAINEE CLASSIFICATION	SATURDAY	SUNDAY
ICE Level Medium High & High Detainees	1 p.m. to 3 p.m.	1 p.m. to 3 p.m.
ICE Level Low & Medium Low Detainees	3 p.m. to 5 p.m.	3 p.m. to 5 p.m.
ICE Restricted Housing Unit Detainees	5 p.m. to 6 p.m.	5 p.m. to 6 p.m.

Weekday visitation is available Monday through Friday between 9 am and 3 p.m. by submitting a request to the Warden. Although we make every attempt to accommodate such visits they are subject to availability of the Visitation Room and the security requirements of the facility.
Detainees are allotted one hour for visitation. More time may be authorized by the Assistant Warden for family members traveling significant distances dependent upon the number of visitors and staff availability. A maximum of two adults and two children may visit at any one time. This regulation will be interpreted flexibly and is subject to exceptions.
To ensure adequate time to process visitors through security, all visitors must arrive 45 minutes prior to the scheduled visit time.

Adult visitors must present a valid, verifiable government-issued identification card to enter the facility.

Minors who are visiting the facility must be accompanied by an adult guardian (18 years or older). Minors must not be left unaccompanied in the waiting room, visiting room or any other area.

Attorney Visits – Legal representatives of detainees are authorized to visit their clients during the following hours:

Attorneys and/or paralegals may visit detainees seven days a week from 8 a.m. until 4:30 p.m., including holidays.

A list of pro bono (free) legal organizations will be posted in all detainee housing units and other appropriate areas. This list shall be updated quarterly. If a detainee wishes to see a representative or paralegal from that organization, it is the detainee’s responsibility to contact them for an appointment.

Consular Visits – Consular officials may meet with their detained nationals at any time. It is requested that prior arrangements be made with the ICE Supervisory Deportation Officer to the extent possible, and that consular officials bring appropriate credentials when they come to the facility. The ICE Supervisory Deportation Officer for this facility can be reached at (318) 335-7500.

Clergy Visits – Clergy may visit detainees at any time, but must make prior arrangements with the Chaplain’s Office.

Visiting Restrictions

All family or other social visits are Non-contact.
No firearms or weapons of any kind are permitted in the facility.
If visitors are or appear to be intoxicated, visitation will not be allowed.
All visitors are subject to search while in the facility.
Visitors are not allowed to pass or attempt to pass any items to detainees.
Visitors are not allowed to carry any items into the visitation area.

Search Procedures (prior to or during all visitations) – All individuals requesting admittance to the facility or the visitation area are subject to a pat-down search of their person, an inspection of their belongings, and a metal scan search. Individuals refusing to cooperate with a reasonable search will not be admitted. No firearms or weapons of any kind are permitted. No electronic devices (cell phones, pagers, radios, etc.) are permitted in the secure areas of this facility.

Parking – Free public parking is available at the facility (designated visitor parking is marked).

Accessibility for Individuals with Disabilities – The facility does not discriminate based on disability and provides detainees with disability-related accommodations, as needed, to access its programs and activities.