- Immigration Detention Facility
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- 520-466-4141
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Eloy Detention Center (ICE) – CoreCivic basic information to help guide you through what you can do for your inmate while they are incarcerated. The facility's direct contact number: 520-466-4141
This facility is for adult inmates.
The Detention Center is a medium-security prison under contract with the U.S. Immigration and Customs Enforcement (ICE) owned and operated by CoreCivic, The facility opened in 1994 and approximately 1,550 male and female inmates being held for immigration violations at a mix of minimum and medium security levels. Each individual costs approximately $180 per day to house. Eloy is adjacent to three other prisons also run by CoreCivic: the Red Rock Correctional Center, the La Palma Correctional Facility, and the Saguaro Correctional Center.
Eloy Detention Center – CoreCivic (ICE) – Family Information
Serving the Families of Inmates – Incarceration affects many lives. When a loved one goes to jail or prison, we know there are family members who care deeply and want to remain informed. Sometimes incarceration can mean separation from spouses or children. We know maintaining bonds with healthy relationships are so important. Even friends and church or community members often want to stay connected to inmates in our care. Their security measures may seem overwhelming or intimidating, especially to someone entering a correctional facility for the very first time. So, this section of our website is here to help you become as comfortable and informed as possible.
Inmate Orientation – Within the first two weeks of arrival at a CoreCivic correctional facility, every inmate will attend the facility’s orientation program and receive a copy of the facility’s inmate handbook. The inmate handbook includes all the information an inmate needs to start a productive life inside the facility and remain connected with family or lawyers.
A few handbook topics include:
• Requesting a medical appointment/available medical services
• Religious services
• Educational programs
• Recreation
• Commissary and creating an account
• Hygiene and grooming expectations
• Facility schedule
• Visitation information and schedule
Orientation and the inmate handbook ensure that inmates in our care can immediately address any concerns or questions and begin to participate in the programs and services offered at our facility.
Safety and Security
• Protection from personal abuse and injury, verbal abuse, corporal punishment, property damage and harassment. For example, CoreCivic has a robust sexual abuse prevention program in place
• Freedom from unreasonable searches.
• Protection from an inmate or detainee having power or authority over another.
• Separate housing for males and females when both sexes are housed in the same facility.
Inmate Wellness – Corrections provides inmates and detainees with the opportunity to pause and assess their lifestyles. For many, incarceration marks the first time in their adult lives when they will have seen a medical professional or received a regular and balanced diet. At CoreCivic, we are proud to offer life-changing services that will enable men and women to find healthy paths toward wellness. We do this through a wide array of options, including:
Nutrition Services – Mealtime is very important in our everyday lives. Food is known as such an important aspect of correctional operations that it is often directly tied to inmate behavior and morale. Not only do breakfast, lunch and dinner help provide daily structure and routines, they also have an impact on overall health and wellness.
Nutrition service is a vital aspect of CoreCivic operations. Guided by our individual government partners, CoreCivic takes great care to offers meals that support specialized diets and cultural preferences, while conforming to rigorous nutritional guidelines. Our team of culinary experts relies on a library of nearly 700 recipes to meet the dietary needs of those in our care. All meals provided at CoreCivic facilities are reviewed and approved by registered dietitians. On a daily basis, they provide meals that support religious diets and more than a dozen therapeutic diets.
For many, incarceration serves as a much-needed opportunity to receive consistent access to quality nutrition services. When people have access to sufficient food, they are able to make better choices, increase learning abilities, and combat various health issues. Through something as fundamental as food, we are able to help guide inmates down a path toward health and wellness, both while in our care and after their release.
Health Care – Upon intake at a CoreCivic facility, inmates are screened so that our medical professionals may manage existing concerns and address any new diagnoses. A typical CoreCivic facility has a medical unit where physicians, registered nurses, licensed practical nurses and medical assistants can provide routine check-ups, manage sick calls and address non-emergency needs. Our correctional health care facilities typically include a dental clinic, too.
For inmates who experience mental health problems, from emotional conflict to mental illness, we have a team of qualified mental health professionals to assist them with their needs. Inmates are screened upon arrival at each facility, and if needed, they're referred to a psychologist, psychiatrist or mental health specialist for follow-up evaluation and intervention. We provide treatment in the form of medication, when needed, as well as group and individual counseling.
Wellness Activities – Recreational opportunities help provide relief and respite to those in our care. At CoreCivic facilities, recreational outlets are designed to help inmates stay active, get fit and interact with fellow offenders in positive, collaborative ways. Sports like basketball, activities like board games and hobbies like creative writing or knitting help inmates tap into their creativity while learning valuable lessons in teamwork, communication and mutual respect.
Staying in Touch – Staying in touch with an inmate can be challenging due to time limitations, especially when your loved one is located a considerable distance away.
Sometimes frequent visitation simply isn’t possible. Even so, staying in touch can make all the difference.
We believe that maintaining connections with friends and family makes a positive impact on the inmates in our care – behaviorally, emotionally and academically – and increases their success rate upon release.
- We invite you to visit.
- We invite you to write and call.
- We invite you to be involved and connected.
- Telephone Calls and Phone Cards
- Hearing the sounds of a familiar voice can lift an inmate’s spirits. Typically, our correctional facilities allow inmates to make collect calls.
- Each facility has a bank of phones that are provided for inmate calls. Inmates may use these phones to make collect calls or use their pre-paid calling card.
- Detailed information on how your loved one can apply money to their calling card is provided in the inmate handbook and will vary by facility.
Mail – Written mail through the U.S. Postal Service is perhaps one of the easiest ways for friends and family to stay in touch with their loved one. Every facility provides mail service for the inmate population. While standard letters and cards are generally accepted at every facility, all other allowable mail will vary from facility to facility.
The majority of our facilities will not allow packages (anything larger than a standard letter or card) from friends and family into the facility. Unapproved mail may result in an expense to the inmate if the item has to be shipped back, destroyed or donated.
Some facilities will allow friends and family members to purchase items from an approved vendor (such as Amazon). The package can be mailed directly from the approved vendor to the facility.
Email access is not available at this time.
Inmate Accounts and Commissary – Inmates may need or receive money for various facility life activities, such as a calling card, medical co-pays, items from the commissary, or even a paying job. Inmate money is managed through inmate accounts. Generally, all our facilities have a commissary, which is an in-facility storehouse where food items, hygiene items and writing materials can be purchased. This is in addition to the meals and standard-issue clothing and hygiene products already supplied by and paid for by the facility. Inmates use the money in their inmate account to purchase these items.
Typically, friends and family may contribute money to an inmate’s account. Many of the facility profiles have instructions for contributing to an inmate account.
If you need information about a detainee that is housed at this facility, you may call (520) 464-3000 between the hours of 8 a.m. and 4 p.m. When you call, please have the individual’s biographical information ready, including first, last and hyphenated names, any aliases he or she may use, date of birth and country of birth.
Detainees cannot receive incoming calls. If you need to get in touch with a detainee to leave an urgent message, you must call (520) 466-4141 and leave the detainee’s full name, alien registration number and your name and telephone number where you can be reached. The detainee will be given your message.
visitation Info
Eloy Detention Center (ICE) – Visitation
Saturday Visit Schedule | ||
Morning | Alpha/Fox Echo/E600 Charlie |
7:30 a.m. to 9:30 a.m. 7:30 a.m. to 11:30 a.m. 9:45 a.m. to 11:45 a.m. |
Afternoon | Delta Bravo Bravo 600 Echo 100 |
12:00 p.m. to 4:00 p.m. 12:00 p.m. to 2:00 p.m. 2:00 p.m. to 4:00 p.m. 4:00 p.m. to 6:00 p.m. |
Sunday Visit Schedule | ||
Morning | Charlie Delta Bravo |
7:30 a.m. to 9:30 a.m. 7:30 a.m. to 11:30 a.m. 9:45 a.m. to 11:45 a.m. |
Afternoon | Echo/E600 Alpha/Fox Bravo 600 Echo 100 |
12:00 p.m. to 4:00 p.m. 12:00 p.m. to 2:00 p.m. 2:00 p.m. to 4:00 p.m. 4:00 p.m. to 6:00 p.m. |
Federal Holiday Visit Schedule | ||
Morning | Alpha/Fox Echo/E600 Charlie |
7:30 a.m. to 9:30 a.m. 7:30 a.m. to 11:30 a.m. 9:45 a.m. to 11:45 a.m. |
Afternoon | Delta Bravo Bravo 600 Echo 100 |
12:00 p.m. to 4:00 p.m. 12:00 p.m. to 2:00 p.m. 2:00 p.m. to 4:00 p.m. 4:00 p.m. to 6:00 p.m. |
All visits will be at least one hour. Each individual visitor will only be allowed to visit one detainee per visitation day. Each detainee is allowed four visitors at one time in the visitation room. Any visitors that come in larger groups will need to split the allotted time accordingly.
Adult visitors must present a valid, verifiable government-issued identification card to enter the facility.
Minors who are visiting the facility must be accompanied by an adult guardian (18 years or older). Minors must not be left unaccompanied in the waiting room, visiting room or any other area.
Attorney Visits
Legal representatives of detainees are authorized to visit their clients during the following hours:
Monday through Friday: 8 a.m. – 5 p.m. (or at any time with coordination with ICE)
Please note that attorneys are permitted to bring in electronic devices such as: laptops, cell phones, tablets, iPads, etc. to visitation or court. An authorization form will need to be filled out when using an electronic device, which is available at the Front Desk.
A list of pro bono (free) legal organizations will be posted in all detainee housing units and other appropriate areas. This list shall be updated quarterly. If a detainee wishes to see a representative or paralegal from that organization, it is the detainee’s responsibility to contact them for an appointment.
Consular Visits – Consular officials may meet with their detained nationals at any time. It is requested that prior arrangements be made with the ICE Supervisory Deportation Officer to the extent possible, and that consular officials bring appropriate credentials when they come to the facility. The ICE Supervisory Deportation Officer for this facility can be reached at (520) 464-3000.
Clergy Visits – Clergy may visit detainees at any time but must make prior arrangements with the Chaplain’s Office.
Visiting Restrictions
- All family or other social visits are contact-visits.
- No firearms or weapons of any kind are permitted in the facility.
- If visitors are or appear to be intoxicated, visitation will not be allowed.
- All visitors are subject to search while in the facility.
- Visitors are not allowed to pass or attempt to pass any items to detainees.
- Visitors are not allowed to carry any items into the visitation area.
Search Procedures (prior to or during all visitations) – All individuals requesting admittance to the facility or the visitation area are subject to a pat-down search of their person, an inspection of their belongings, and a metal scan search. Individuals refusing to cooperate with a reasonable search will not be admitted. No firearms or weapons of any kind are permitted. No electronic devices (cell phones, pagers, radios, etc.) are permitted in the secure areas of this facility.
Dress code for all visitation
1. ALL VISITORS:
a. No flip—flops, shower shoes, soccer sandals, or "crocs" will be allowed. Any visitor wishing to wear an open-toed shoe must wear one that has a heel strap attached to the shoe. Shoes shall be worn at all times.
b. No visitor will be allowed to enter the visitation area wearing any garments that in any way resemble a detainee uniform. This includes but is not limited to khaki, navy blue, or dark green scrub—type clothing and any shoes resembling those issued to detainees.
c. No belts, wallets, hats, watches, jewelry, money, hooded sweatshirts or jackets, cell phones, or electronic devices will be allowed in visitation.
2. FEMALE VISITORS AGE 12 and OLDER:
a. No shorts of any kind. This does not include Capris, but to be considered a Capri, the pants must extend at least one inch below the knee.
b. Skirts and dresses shall extend to mid-thigh, seated. Slits in skirts and dresses shall rise no higher than mid-thigh, seated.
c. Sheer (see-through) clothing is prohibited.
d. No bare shoulders (i.e. tank tops or sundresses). Bare midriffs and strapless tops, tube tops, and swimsuits are prohibited.
e. No overly tight garments, to include spandex tops or extremely tight leggings. If leggings are worn, they must be paired with a top that falls in accordance with the dress code for dresses and skirts.
f. Gang “colors” and other gang displays are prohibited.
3. MALE VISITORS AGE 12 and OLDER:
a. Shorts shall cover customarily covered areas of the anatomy, including the buttocks and crotch area, both when standing and sitting. Shorts no higher than mid—thigh are acceptable. Short—shorts, jogging shorts, cut—offs, and other obviously inappropriate short garments are prohibited.
b. Shirts shall be worn at all times. Muscle shirts, bare midriff shirts and sleeveless shirts are prohibited.
c. Gang “colors” and other gang displays are prohibited.
Entering a Facility for Visitation – Visiting a correctional facility can feel intimidating, especially for the first-time visitor. We have our own specific processes and rules, strict security measures, uniformed staff and words and terminology you may not be familiar with. Ultimately, those security features are in place to protect you and your loved one although we understand the potential for concern or confusion.
Contraband and Personal Items – When entering one of our facilities, typically, visitors are only permitted to bring in an ID and a small amount of cash ($10 or less) or a vending card for use at the facility’s vending machines during visitation. Please check with the facility prior to visitation for specific information on the use of vending cards or cash.
Proper identification must be a valid driver’s license or a government-issued ID. Some facilities require a birth certificate to be presented for children attending the visitation, so check the requirement of the specific facility you are visiting.
For security reasons, visitors will not be allowed to take any personal items or gifts into the facility – including cell phones, wallets, purses, food, gifts, magazines or books.
Attempting to pass any of these unapproved items through security, even if accidentally, is illegal. Please leave all personal items in your vehicle. Some facilities offer lockers in the facility lobby for storing these items.
Additionally, attempting to introduce illegal contraband, such as cigarettes, drugs and alcohol, weapons and cell phones, to a facility inmate is considered a security threat and will result in immediate legal action.
While we understand that some of these rules may be inconvenient or difficult for our visitors, it is our responsibility to keep all of our inmates, staff and visitors safe. These strict safety procedures are very important and are just one of the many ways we maintain a safe and secure environment.
Visitation and Inmate Contact – There are different types of visitation, depending on the facility and the inmate’s classification – contact visitation, noncontact visitation and, occasionally, video visitation.
Most of our facilities have both contact and non-contact visitation. Appropriate contact with your loved one – such as hugging – varies. Our staff will help you understand the appropriate contact rules for your time with your loved one.
Typically contact visitation will be held in a large room with tables. Some facilities have a designated visitation room. Others may use educational rooms for visitation.
Noncontact visitation includes the use of individual booths with telephones for speaking with inmates.
Visitation List and Approval – During the inmate orientation process, inmates will mail a visitation application form to the friends and family members who want to visit.
It is the inmate’s responsibility to mail the applications. Individuals who receive the application must complete the form and mail it back to the specific CoreCivic facility to initiate the approval process. All facility visitors must be approved through a background check prior to visiting an inmate.
Once the background checks are completed, the inmate is responsible for informing friends and family members that they are approved for visitation. Please ensure that, as a visitor, you have been approved before planning your visit.
Some CoreCivic facilities require that all visitations be scheduled in advance of the visitation appointment. Or there may be special requirements if an individual is in restricted housing. You may wish to contact the facility directly if you are unsure.
An inmate can change or update their list over time. If an inmate is transferred to another correctional facility, please check with the facility before visiting to ensure all records were transferred at the time of the move.
Passing Security – Every visitor who enters our correctional facilities must pass through our security measures before proceeding to a visitation area.
Visitors will be screened through a metal detector, much like what you would experience in an airport. However, our metal detector settings are much more sensitive than typical metal detectors. When preparing for your visit, please be sure to consider any metal on your clothing, including underwear and shoes.
Visitation Dress Code – Understandably, many of our visitors do not realize that what they are wearing can impact their ability to visit with their loved one. Please review the specific dress code requirements for the facility you are visiting prior to your visit.
A few general guidelines that apply at every facility include:
- Skirts and shorts must be knee-length or longer.
- Only closed-toe shoes are permitted. No sandals or flip-flops.
- No revealing or low cut shirts. No tank tops or halter tops.
- No see-though or extremely tight clothing.
- No strapless dresses. No swimsuits.
- No gang or obscene messages or designs.
- No hats or hoodies on shirts
- No sunglasses or excessive jewelry.
- Underwear must be worn at all times, but not visible.
- Everyone must clear the metal detector.
Visiting from Out of State – If you must travel a great distance to visit your loved one, you want your limited visitation time to go smoothly. To help ensure you are prepared, we’ve assembled our most important advice for a successful visit.
Inmate Visitation Checklist – Before arriving at a correctional facility, think through the following checklist to ensure that you are prepared for visitation.
___ I am on my inmate’s approved visitation list.
___ I have returned my paperwork and passed the visitation background check.
___ I have my driver’s license or government ID.
___ I have planned my visit during the facility’s visitation hours.
___ I have packed facility dress code approved clothes and shoes.
___ I will clear the metal detector.
___ I have ensured that my car, purse and pockets are clear of any inappropriate items before entering the facility grounds.
___ I have checked to see if there are special visitation requirements, such as a scheduled appointment.