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FL DOC – Moore Haven Correctional Facility basic information to help guide you through what you can do for your inmate while they are incarcerated. The facility's direct contact number: 863-946-2420
This facility is for adult inmates.
The inmates housed at FL DOC – Moore Haven Correctional Facility located at 1282 E SR 78 in Moore Haven, FL are placed according to their custody level and are incarcerated by a private company contracted by a government agency and are paid a per diem or monthly rate, either for each inmate in the facility or for each bed available. The facility is well-trained and well-staffed. This doesn't come without some controversy as the "price of incarceration" is big business and critics claim there is a monetary benefit to keeping people locked up. The flip side is this facility undergoes rigorous inspections and are some of the be maintained in the US.
For inmates that show a willingness to learn new things, there are educational and vocational training programs here that will prepare them for a successful reentry when released.
The facility provides a full range of correctional services including dental, medical and psychological services, education, and vocational training. Work and educational programs are designed to reduce recidivism and include academic and vocational education, vocational planning, substance abuse education, general counseling, life skills, and transition planning. The facility operates a prison industry program. Client: Florida Department of Management Services (FL DMS)
Contacting an Inmate at the FL DOC – Mayo Correctional Institution
Inmate Phone Procedure
Florida prison inmates are not permitted to receive telephone calls. Inmates may place collect calls to approved numbers
When an inmate enters the Florida prison system, he/she will have an inmate telephone account established with a Personal Identification Number (PIN) and be provided with instructions for placing collect calls to family and friends. Inmate phone lists are limited to ten (10) numbers
Inmates are authorized to initiate collect calls to personal landline numbers and personal cell phone numbers. Collect calls to businesses are prohibited. Before an inmate is permitted to place a collect call, she/he must submit the telephone number, name, and address for verification and activation prior to being added to the inmate's approved call list
| Call Rates Effective November 23, 2016 | |
| Local per minute call rate | $.04 |
| Prepaid and collect per minute call rate | $0.14 |
Phone Number Approval
Approved call lists can be changed every 6 months, or sooner under specific circumstances provided in the instructions. Each time this list is submitted, all verification information must be included for any additions/changes, as well as those numbers previously approved, the inmate wishes to retain. If only the additions/changes are submitted on the call list, those numbers previously submitted and approved will be deleted. Every new number an inmate requests to be added to the approved call list must be verified and activated before the inmate is allowed to call. If the inmate is unable to complete a call after the number is approved, they should initiate a request through their Classification Office.
If family and friends are unable to receive calls or have other questions regarding receiving calls from an inmate, they may contact their local phone provider or 800-844-6591 Securus Correctional Billing Services, for assistance.
If there is a family emergency, family members are urged to contact the institution's chaplain. The chaplain will notify the inmate and he/she may be granted a special telephone call
Writing an Inmate
All correspondence addressed to inmates must be sent by U.S. Postal Service mail. Correspondence sent by other courier or delivery services will be refused
Inmates shall not be permitted to receive routine mail in boxes, padded envelopes, plastic bags, multi-layer packaging, envelopes that include metal parts, any package containing bubble wrap or packing peanuts, or card stock type envelopes (i.e. U.S. Mail Priority or U.S. Mail Express cardboard type)
Addressing the Envelope
Use the Facility Profiles to locate the address for major institutions. Use the printable directory to locate Work and Forestry Camps, Road Prisons, Work Release Centers and Administrative Service Center addresses.
Mail should be written in English or Spanish unless the inmate has prior written approval from the warden to receive correspondence in another language.
All routine mail sent to an inmate is opened, examined, and read by designated department staff.
Inmates are not authorized access to the Internet.
Inmates Receiving Books, Periodicals (Magazines/Newsletters), or Other Publications
The sending of publications to inmates is addressed in Administrative Rule 33.501.401, “Admissible Reading Material” F.A.C.
If you need more information on Writing an Inmate, see Rule 33 210.101 Florida Administrative Code or e-mail us at: central.classification@fdc.myflorida.com.
Academic Programs:
- Adult Basic Education
- General Educational Development (GED)
- Volunteer Literacy Program
Vocational Programs:
- Barbering
- Carpentry
- Commercial Class "B" Driving
- Technical Support Services
Substance Abuse Programs:
- Intensive Outpatient
- Substance Abuse/Prevention
Chaplaincy Services:
- Chapel Library Program
- Special Events
- Religious Education
- Worship Services
Transition Programs:
- Alcoholics Anonymous
- L/S 1 – Introduction Basic Motivational and Life Skills
- L/S 2 – Parenting; Learning Tree; Read-to-me Labs
- L/S 3 – Employability Workshop
- Narcotics Anonymous
- 100-hour Transition Program
- Law Library Program
- Library Program
- Physical Fitness Program
- Smoking Cessation
- Active and Passive Sports
- Weight Training
- Wellness Education
visitation Info
FL DOC – Moore Haven Correctional Facility – Visitation
Regular visiting is held on Saturdays and Sundays from 9:00 a.m. through 3:00 p.m. Eastern Standard Time (8:00 a.m. through 2:00 p.m. Central Standard Time). Registration begins at 8:15 a.m. (7:15 a.m. CST) on both days. Visitors will not be processed after 2:00 p.m. (1:00 p.m. CST) unless authorized by the duty warden. Visitors will be allowed to park in designated spaces no earlier than 7:30 a.m. EST and 6:30 a.m. CST on visiting days.
Regular visiting is permitted on the following holidays:
• New Year's Day
• Birthday of Martin Luther King, Jr. (third Monday in January)
• Memorial Day
• Independence Day
• Labor Day
• Veteran's Day (November 11th)
• Thanksgiving Day
• Friday after Thanksgiving; and
• Christmas Day
If any of the holidays listed above falls on Saturday, the preceding Friday will be observed as a holiday. If any of these holidays fall on Sunday, then the following Monday will be observed as the holiday
