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Krome Service Processing & Detention Center (ICE) basic information to help guide you through what you can do for your inmate while they are incarcerated. The facility's direct contact number: 305-207-2001
This facility is for adult inmates.
Krome Service Processing & Detention Center (ICE) – Immigration Detainee Locator
Sending Mail
Letters sent to detainees must include the detainee’s A-number (File Number), facility ID number, plus the sender’s name and address. To enhance the safety of the facility, all incoming mail is subject to screening for contraband. The mail is not read upon opening, only inspected by the delivering officer. Detainees may send mail from the facility. Detainees may seal their outgoing letters and place them in the provided receptacle. All incoming mail will be delivered to the detainee, and outgoing mail will be routed to the proper postal office within 24 hours of receipt by facility staff. A mail pick-up and delivery schedule is posted in all housing units.
Detainees are allowed to purchase stamps for use. Generally, there is no limit to the number of correspondence detainees may send at their own expense. Indigent detainees (those who have no means of financial support and no funds in their facility account) will be provided postage allowance at government expense.
When detainees depart the facility or are transferred to another facility, only their legal mail will be forwarded to them. General correspondence will be endorsed "Return to Sender" and returned to the post office.
Sending Money
If detainees receive funds in the mail, they will be taken to the processing area for the money to be placed into their account. The processing officer will provide a receipt for all funds received. Detainees are cautioned not to have cash sent to them in the mail.
Sending Packages
A detainee may receive items that are determined to be of necessity for the sole purpose of travel or release from agency custody with approval of the ICE Deportation Officer. Before sending packages to detainees, contact the Main Lobby Officer at the facility at (305) 207-2001 18201 SW 12th Street Miami, FL 33194
Note that detainees being removed from the United States are allowed one small piece of luggage. If a detainee does not have such baggage, such luggage can be sent/delivered after receiving approval from Supervisory Deportation Officer. Please be advised that for security reasons, no electronic devices (cell phones, electric razors, laptop computers, radios, etc.) will be accepted.
Calling a Detainee
Detainees cannot receive incoming calls. If you need to get in touch with a detainee to leave an urgent message, you must call (305) 207-2001 and leave the detainee’s full name, alien registration number and your name and telephone number where you can be reached. The detainee will be given your message.
If you need information about a detainee that is housed at this facility, you may call (305) 207-2001 between the hours of 8 a.m. and 4 p.m. When you call, please have the individual’s biographical information ready, including first, last and hyphenated names, any aliases he or she may use, date of birth and country of birth.
Detainees cannot receive incoming calls. If you need to get in touch with a detainee to leave an urgent message, you must call (305) 207-6424 and 2202 and leave the detainee’s full name, alien registration number and your name and telephone number where you can be reached. The detainee will be given your message.
visitation Info
Krome Service Processing & Detention Center (ICE) – Friends and Family Visits
Visitation hours are based on the first letter of the detainees' last name as follows:
Mondays – Fridays
6 p.m. – 7 p.m. ('A' – 'L')
7 p.m. – 8 p.m. ('A' – 'L')
8 p.m. – 9 p.m. ('M' – 'Z')
9 p.m. – 10 p.m. ('M' – 'Z')
Saturdays: Letters 'A' through 'L':
8 a.m. – 9 a.m.
9:30 a.m. – 10:30 a.m.
1 p.m. – 2 p.m.
2:30 p.m. – 3:30 p.m.
1 p.m. – 3:30 p.m.
Sundays: Letters 'M' through 'Z'
8 a.m. – 9 a.m.
9:30 a.m. – 10:30 a.m.
1 p.m. – 2 p.m.
2:30 p.m. – 3:30 p.m.
Holidays:
Letters 'A' through 'L':
8 a.m. – 9 a.m.
9:30 a.m. – 10:30 a.m.
1 p.m. – 2 p.m.
2:30 p.m. – 3:30 p.m.
Letters 'M' through 'Z':
8 a.m. – 9 a.m.
9:30 a.m. – 10:30 a.m.
1 p.m. – 2 p.m.
2:30 p.m. – 3:30 p.m.
To ensure adequate time to process visitors through security, all visitors must arrive 45 minutes prior to the scheduled visit time.
Visits shall not exceed 1 hour.
Adult visitors must present a valid, verifiable government-issued identification card to enter the facility.
Minors who are visiting the facility must be accompanied by an adult guardian (18 years or older). Minors must not be left unaccompanied in the waiting room, visiting room or any other area.
Attorney Visits
Legal representatives of detainees are authorized to visit their clients during the following hours:
Mondays through Fridays: 7 a.m. – 10 p.m.
Saturdays, Sundays, and holidays: 7 a.m. – 11 p.m.
A list of pro bono (free) legal organizations will be posted in all detainee housing units and other appropriate areas. This list shall be updated quarterly. If a detainee wishes to see a representative or paralegal from that organization, it is the detainee’s responsibility to contact them for an appointment.
Consular Visits
Consular officials may meet with their detained nationals at any time. It is requested that prior arrangements be made with the ICE Supervisory Deportation Officer to the extent possible, and that consular officials bring appropriate credentials when they come to the facility. The ICE Supervisory Detention & Deportation Officer for this facility can be reached at (305) 207-2100.
Clergy Visits
Clergy may visit detainees at any time, but must make prior arrangements with the Chaplain’s Office.
Visiting Restrictions
- All family or other social visits are non-contact.
- No firearms or weapons of any kind are permitted in the facility.
- If visitors are or appear to be intoxicated, visitation will not be allowed.
- All visitors are subject to search while in the facility.
- Visitors are not allowed to pass or attempt to pass any items to detainees.
- Visitors are not allowed to carry any items into the visitation area.
Search Procedures (prior to or during all visitations)
All individuals requesting admittance to the facility or the visitation area are subject to a pat-down search of their person, an inspection of their belongings, and a metal scan search. Individuals refusing to cooperate with a reasonable search will not be admitted. No firearms or weapons of any kind are permitted. No electronic devices (cell phones, pagers, radios, etc.) are permitted in the secure areas of this facility.
