Polk County FL Central Jail

The Inmate Handbook Rules and Regulations contains the rights and responsibilities of a Polk County Jail inmate. It also describes acts prohibited in the detention and types of disciplinary action which may be taken if an inmate commits any of the prohibited acts. If an inmate does not follow these rules, administrative, disciplinary and/or legal action could be taken.

If an inmate cannot read or is blind, the Inmate Handbook Rules and Regulations shall be read to them and verbally explained. Bilingual deputies shall be utilized for this purpose if the inmate does not speak English.

The Central County Jail (formerly the Annex) was constructed in 1985 and 1988 at a cost of $17.5 million and is designed to house 800 inmates. Current inmate populations include: adult females, adult males, adult trusty inmates, pre-adjudicated youth and direct-filed youth. Pre-adjudicated youth and direct-filed youth are held in separate housing areas away from any adult inmate contact.

The Central County Jail offers various programming to eligible inmates. County operated educational services are offered to both adults and youth in separate buildings. Additionally, life skills, faith based, and substance abuse programs are also available for inmates to attend.

Inmate Mail

The Polk County Sheriff’s Office contracts with Smart Jail Mail, which involves kiosks in all housing units for inmates to use, to send and receive written communications with loved ones. This digital mail system further streamlines PCSO operations and ensures the safety and well-being of inmates and staff, for a nominal fee.

Inmates will no longer receive postal mail (with the exception of legal mail – see below), however, if postal mail is your only option (if you do not have a computer or with which to set up a Smart Jail Mail account) you may send postal mail to the following address, and it will be scanned and then emailed to the inmate via Smart Jail Mail:

PCSO-CO SC
INMATE NAME-ID NUMBER
PO Box 1848
Pinellas Park, Florida 33780

The Inmates Name and ID number must be clearly printed on the outside of the envelope or postcard to ensure the mail is posted to the current account. All inmate postal mail, with the exception of legal mail, will be scanned into the system and available to the inmates to view via the inmate Smart Jail Mail kiosks.

Legal mail from an inmate’s attorney on record shall be clearly identifiable and marked appropriately as legal mail. All legal mail shall be mailed to the following address:

2390 Bob Phillips Road
Bartow, FL 33830

Inmate Telephone System

PCSO provides a collect-calling system for inmate use through a contract with Securus Technologies. The system allows inmates to make collect calls only. No incoming calls can be received by an inmate. To establish an account with Securus, please contact them at 1-800-844-6591.

Reduce the price of the calls from $6.00 to $1.85 with an InmateAid number

Inmate Money

Loved ones can deposit money into an inmate’s account via the following methods:

ONLINE:

• Visit accesscorrections.com to create an account
• Available 24/7
• Keep track of the deposits you’ve made
• A convenience fee applies

OVER THE PHONE:

• Call 1-866-394-0490
• Available Monday through Friday 8:00 a.m. to 5:00 p.m.
• A convenience fee applies

IN PERSON:

• Visit a PCSO Jail facility:
  • Central County Jail, 2390 Bob Phillips Road, Bartow
  • South County Jail, 1103 US Hwy 98 West, Frostproof
• Use cash, a credit card, or debit card at a kiosk in each of the jail lobbies
• CCJ is open 24 hours per day
• SCJ is open Monday through Sunday, 7:30 a.m. to 10:30 a.m., 12:00 noon to 4:00 p.m., and 5:00 p.m. to 7:00 p.m.
• A convenience fee applies

BY MAIL:

• Send a money order to:

PCSO-CO SC
INMATE NAME & ID NUMBER
2390 Bob Phillips Rd
Bartow, FL 33830

For any questions about Inmate Accounts please call 863-298-6528.