Santa Clara County Jail - North

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Santa Clara County Jail – North basic information to help guide you through what you can do for your inmate while they are incarcerated. The facility's direct contact number: 408-299-2306

This facility is for adult inmates.

The Santa Clara County Jail – North is a medium-security detention center located at 150 W Hedding St San Jose, CA which is operated locally by the Santa Clara County Sheriff's Office and holds inmates awaiting trial or sentencing or both. Most of the sentenced inmates are here for less than two years. Santa Clara County accepts inmates from surrounding towns, municipalities, the US Marshal's Service and the San Jose Police Department who do not have their own long-term lock-up.

Main Jail North, a third generation correctional facility, uses the "direct supervision" inmate management model. Direct supervision is a concept that combines architectural design, specialized staff training, and an inmate management system based upon positive behavior. In this environment, one officer oversees a locked "module" or dormitory with up to 64 inmates. Each inmate has a cell with a toilet, sink, mirror, and bed. Inmates eat and participate in programs in a common day room area equipped with tables, chairs, and telephones. This scenario allows the officer to be the leader of the module and puts the officer in a position to know and understand the personality of each inmate. Direct supervision units have proven to be safer for both staff and inmates. Main Jail North is designed to house up to 919 inmates.

The Department of Correction's Programs Division delivers services for a vast number of recipients. Programs are offered by the department and partnered community based organizations. These services include:
• Educational Treatment and Vocational Classes
• Departmental Services and Support
• Community Services
• Alternative Custody Programming
• Inmate Supervision and case management
• Provider Contracts
• Provider Performance Assessments and Reviews

• Programs Division
The Santa Clara County Programs Division delivers services which cover a vast number of recipients including, the Department of Correction, community based organizations, the inmate population and the community at large.
• Jail Industries
The Correctional Industries Program trains inmates to work while providing high quality products at bargain prices to government and non-profit organizations across the country.
• Services Overview
classes, vocational, community, alternative
• Artemis

Artemis addresses substance abuse for female inmates who are pregnant, in the dependency court process and/or mothers of young children. The name Artemis comes from the ancient Greek goddess known as a huntress and a protector of the young. Attendees are made aware of substance abuse and the issues of pregnancy and motherhood. With a core of daily substance abuse prevention classes, Artemis also offers a combination of classes that allow the women to learn health and parenting skills, spirituality and meditation, and how to access community resources upon release.

One notable class used by Artemis, RCP and the general population is "Parents and Children Together" (P.A.C.T.). This program consists of parenting classes and weekly contact visits between incarcerated mothers and their children. Each week, the mothers set up a playroom in the facility, making each child’s visit to the facility a positive and enjoyable experience.

• Weekend Work Program
The Courts of Santa Clara County identify low-risk offenders and sentence them to the Weekend Work Program as an alternative to jail.

Custody Commissary System

ONLINE COMMISSARY ORDERS:

https://santaclaraca.icaregifts.com/

Go online and order items to be shipped into the custody facilities. Products offered online are the same products that are offered to inmates. However, not all items offered to inmates are available online, and items are bundled together rather than sold individually.

• Accepts debit/credit card payments
• Products will be delivered to inmates on regular delivery days

DEPOSITS:

There are several ways to deposit money in inmates' accounts:

1. LOBBY KIOSK
• Accepts cash, Visa/MasterCard credit or debit card
• Funds available within 24 hours
• Located at the Main Jail and Elmwood lobbies

2. ONLINE: www.touchpayonline.com
• Accepts Visa/MasterCard credit or debit card
• Funds available within 24 hours
• Accepts and posts transactions 24 hours a day, 7 days a week, 365 days a year

3. TELEPHONE – 866-232-1899

Follow these steps to depost money via telephone.

– Enter the facility locator number followed by the # key. The facility code is 295110.
– Enter the depositor’s active account log in number. Please note that first time depositors will NOT have this number. They first need to set up a new account at www.touchpayonline.com. Or you can call 1-866-204-1603.
– When depositors are prompted for the inmate ID number, please use the inmate's booking number (CEN#).

• Accepts Visa/MasterCard credit or debit card
• Service available in English and Spanish
• Funds available within 24 hours
• Accepts and posts transactions 24 hours a day, 7 days a week, 365 days a year

4. MAILING A MONEY ORDER OR CASHIER'S CHECK:

Inmates’ families/friends can avoid paying a deposit fee by sending a money order to the facility that the inmate is housed at:

For Main Jail mail to: Inmate Services, 150 W. Hedding Street, San Jose, CA 95110

For Elmwood mail to: Inmate Services, 701 S. Able Street, Milpitas, CA 95035

Make the cashier's check or money order payable to: Santa Clara County Department of Correction

Inmate Programs

Weekend Work Program / Public Service Program
The Santa Clara County Programs Division delivers services which cover a vast number of recipients including, the Department of Correction, community based organizations, the inmate population and the community at large.
Reentry Services
In order to decrease the number of individuals incarcerated and under probation and parole supervision, the County of Santa Clara is focusing on developing a comprehensive effort that addresses the needs and risks of former offenders. The County's Reentry Program represents a new way of doing business.
Inmate Welfare Fund

The purpose of the Inmate Welfare Fund Committee is to implement the provisions of California Penal Code Section 4025 which allows the County to establish, maintain and operate a store (commissary and vending services) at the jail so that inmates may purchase confectionary items, postage, writing materials, toilet articles, and supplies. All commissions received from commissary sales shall be deposited into an inmate welfare fund. The statute also requires that any money, refund, rebate, or commission received from an inmate telephone service provider be deposited into the inmate welfare fund.

The Correctional Industries Program trains inmates to work while providing high quality products and services to government and non-profit organizations across the country.
We manufacture top quality products for below market prices!

Wood Products
• Computer Desks
• Office Desk
• Drawing Easel
• Bookshelf Units
• TV – Video Cabinet
• Coat Racks
• Toys

Metal Products
• Institutional Tables
• Exercise Equipment
• Range Equipment
• Benches
• Security Cabinets
• Push Carts
• Institutional Bunk Beds

Upholstered Products
• Chairs
• Institutional Mattresses
• Institutional Pillows
• Blankets
• Custom Upholstery

Wood and Metal Refinishing
• Custom Refinishing
Classes
• Substance Abuse
• Domestic Violence
• G.E.D.
• High School Diploma
• Literacy
• Art
• English As a Second Language
• Computer Learning
• Parenting
• AIDS Education
• Self-Esteem
• Cultural Awareness
• Life Skills
• Career Development
• Conflict Resolution
• Group Processing
• Trauma Recovery
• Religious Educational/services
Alternative
• Regimented Corrections Program – R.C.P.
• Daily Reporting Program – D.R.P.
• Weekend Work Program – W.W.P.
• Public Service Program – P.S.P.
Vocational
• Horticulture
• Computer Skills
Community
• Grounds Maintenance
• Road Maintenance
• Parks Maintenance
• School Maintenance
• Program Transports
• Flood Control
• Office Assistance
• Educational Conferences

visitation Info

Santa Clara County Jail – North – Visitation

The Main Jail is located at 150 W. Hedding Street, San Jose, California 95110 at the intersection with San Pedro Street. The complex is approximately one block west of North First Street and one block east of Highway 87, in downtown San Jose.

DIRECTIONS TO MAIN JAIL:

From Interstate 880
Take the North First Street exit. Proceed south on North First Street to West Hedding Street. Turn right on West Hedding Street. The complex is on the southwest corner of the intersection of West Hedding and San Pedro.

From U.S. 101
Merge to southbound Interstate 880. Exit at the North First Street exit. Proceed south on North First Street to West Hedding Street. Turn right on West Hedding Street to San Pedro.

VISITING REGISTRATION

All visitors must be approved for inmate visiting prior to signing up for visits. Registration may be done in person or online. If you prefer to submit a paper registration form (https://eservices.sccgov.org/OVR/Home/VisitorRegistrationForm), print the Visitor Registration form and mail it to: Office of the Sheriff | Custody Bureau | Visiting Office | 150 W. Hedding Street | San Jose, California 95110. The approval process may take up to 4 business days to complete. If you provide a valid email address, you will be sent an email to notify you of your application’s approval status.

§ Applications to visit will be denied if:

Ÿ You are on probation or parole

Ÿ You have an open or pending court case

Ÿ You were convicted of a misdemeanor within the past 3 years

Ÿ You were convicted of a felony within the past 5 years

Ÿ You were released from a State / Federal Prison within the past 5 years

If any of the above statements apply to you but you believe you should be given special consideration, you may write a letter to the Facility Commander at the address above and explain the reasons why you believe you should be approved. In your letter, please include your full name, date of birth, driver’s license / ID#, your current address, telephone number and CDC discharge papers (if applicable).

§ Visitors to Main Jail North may schedule up to 2 weeks in advance but no less than one hour before a visit.

· In Person Registration – at the Main Jail North Lobby. If time and workloads permit, the Visiting CSA may process registration applications and sign up visitors for a same-day visit. However, there is no guarantee the registration approval process will be completed.

Ÿ Days: Sunday, Monday, Tuesday, Friday, Saturday (closed Wednesdays)

Ÿ Times: 7:00 am – 11:00 am; 1:00 pm – 3:00 pm

Ÿ ALL adult visitors must show a current government-issued picture I.D. (Driver’s License, Green Card, Passport, Military I.D., or Mexican Consulate Card) to prove identity.

· Online Registration – Online Visiting Registration (OVR): https://eservices.sccgov.org/OVR/Home/Disclaimer. If you provide a valid email address, you will be sent an email to notify you of your application’s approval status.

VISITING TIMES

No visiting on Wednesdays. Visits are subject to cancellation without prior notice. You must arrive at least 30 minutes before your scheduled visit, otherwise it will be cancelled. Missing or cancelling a scheduled visit counts as having a visit. Inmates may have two 60-minute visits per week.

MAIN JAIL NORTH

MONDAY, TUESDAY, THURSDAY, FRIDAY		8:10 am	9:20 am	10:30 am	2:00 pm	3:10 pm	4:20 pm
SATURDAY, SUNDAY	7:00 am	8:10 am	9:20 am	10:30 am	2:00 pm	3:10 pm	4:20 pm

SCHEDULING VISITS:

Visits are accommodated on a first-come, first-served basis.

Up to two (2) adults may visit, but the visit will be split into one half-hour for each (one visitor at a time).

Any changes to a scheduled visit can ONLY be made by the person who originally scheduled the visit. For example, a second visitor CANNOT change the visiting time, cancel a visit or replace the original visitor with another person.

Adult visitors and the inmates' or the visitors' children may visit. Any reasonable number of dependent children may visit as long as they are constantly supervised and remain well behaved. If you cannot control your children, your visit will be terminated. An original and/or notarized birth certificate is required for each child at the time of visit. Children who are 18 years or older will be counted as adults.

Hospital visits must be scheduled at the Main Jail North Lobby on the same day of the visit. Inmates must be in the hospital for 7 days prior to any visits being scheduled.

The inmate will not be eligible for a visit if he has lost his privilege as a result of any disciplinary action.

DRESS CODE RULES STRICTLY ENFORCED

All visitors must wear shoes and clothing that is appropriate for visiting at the MAIN JAIL. Your visit will be cancelled and you will be denied entry into the facility if these rules are not followed. Any questions or clarification of these rules must be directed to the Information Desk Officer.

THE FOLLOWING ARE NOT ALLOWED:

• Dresses, skirts, skirts with slits that are more than 2 inches above the knee

• Clothing that exposes any part of the back, shoulders, chest or midriff

• Visible undergarments

• Transparent clothing, strapless, halter, spaghetti straps, bare midriff clothing, tank tops

• Unfastened buttons and zippers (they must remain fastened)

• Clothing that resembles jail / inmate clothing

• Law Enforcement or military patterned clothing

• Clothing or footwear containing metal

• Hats

• Medical attire (scrubs)

• Attire displaying obscene or offensive language or drawings

• Visitors with tattoos of an offensive nature, or visible gang-associated tattoos or clothing, will not be allowed to visit

• Anything else deemed inappropriate by the Facility Commander or his/her designee will not be allowed