Travis County TX Correctional Complex – TCCC

Travis County TX Correctional Complex – TCCC basic information to help guide you through what you can do for your inmate while they are incarcerated. The facility's direct contact number: 512-854-4180

This facility is for adult inmates.

The Travis County TX Correctional Complex – TCCC is a medium-security detention center located at 3614 Bill Price Rd Del Valle, TX which is operated locally by the Travis County Sheriff's Office and holds inmates awaiting trial or sentencing or both. Most of the sentenced inmates are here for less than two years. Travis County accepts inmates from surrounding towns, municipalities, the US Marshal's Service and the Del Valle Police Department who do not have their own long-term lock-up.

The Travis County Correctional Complex was first opened in 1977 and is a campus-style correctional facility, encompassing approximately 130 acres. The complex consists of twelve inmate-housing facilities: 1, 2, 3, 5 – 9, 11, 12, CCB and Health Services. The majority are Direct Supervision which allows staff to actively manage inmate behavior to produce a safe and secure environment.

The complex has numerous support buildings to include a warehouse, healthcare facility, kitchen (which is supported, in part, by an on-site, working garden), inmate property, maintenance and marketable skills. There is also an on-site, non-denominational church which offers services to inmates seven days a week.

Mail

Please review the list of Contraband Items that are NOT allowed.

All letters, cards, and other correspondence MUST be sent:

1. DIRECTLY to the inmate to the facility where they are housed (find where the inmate is housed HERE)

Travis County Jail / Central Booking, 500 W. 10th St. Austin Texas 78701 or

Travis County Correctional Complex – TCCC, 3614 Bill Price Rd., Del Valle, TX 78617

2. MUST include inmate's name & booking number (find the inmate booking number HERE) and

3. MUST contain a return address from the sender.

Paperback books, magazines or newspapers may be received ONLY:

1. If mailed DIRECTLY from the publisher and/or distributing warehouse to the facility where they are housed (find where the inmate is housed HERE)

Travis County Jail / Central Booking, 500 W. 10th St. Austin Texas 78701 or

Travis County Correctional Complex – TCCC, 3614 Bill Price Rd., Del Valle, TX 78617

2. If the inmate has LESS than two books or two magazines. Inmates are NOT allowed to possess more than TWO books and TWO magazines at a time. Books or magazines WILL BE returned to the publisher if sent to inmates possessing more than limit of two of each of these items.

Phone Cards – As an alternative to "collect calls," inmates can also purchase phone cards for $10 or $20 through Commissary. Phone cards can be used to reach cell phones. They can be carried at all times. They can be used outside the facility when the inmate is released.

Collect Calls – Telephones are available in each of the dayrooms. Inmates will have access to the telephone during morning, afternoon and evening hours. A 20-minute time limit is enforced to allow all inmates access to the telephone. These are “collect call” telephones that requires the receiver of the call to pay for all calls that are accepted. Please visit the Securus website for more information on rates.

Travis County TX Correctional Complex – TCCC – Inmate Programs

visitation Info

Travis County Correctional Complex – Visitation

Hours: 07:30am – 10:00pm Open: TUESDAY-SATURDAY

Inmates Must Qualify for a Face to Face Visit

In order to qualify for face-to-face visits, inmates must meet the following qualifications:

• Be in a classified minimum, medium or maximum housing
• Any inmate in disciplinary or other lockdown housing level status, or with a current protective order with the visitor will not be eligible for Face-to-Face visits.
• Visitors registering for a face to face visit must do so online and 24 hours in advance. Visitors need to check in 30 minutes prior to their visit to allow time for the inmate to be brought down to visitation. Any visitors that show up late may have their visit cancelled and will need to re-register for the next available time slot.

Dress Code for Visitation

Visitors MUST abide by the dress code or visitation may be denied. Conservative dress code shall be strictly enforced for ALL visitors coming in to visit. Please dress in clothing which is appropriate for large gatherings of men, women, and young children. Wearing inappropriate clothing such as (such as the below listed) will result in visitation being denied. THE FOLLOWING ITEMS SHALL NOT BE PERMITTED:

• NO TRANSPARENT CLOTHING OR SEE THROUGH GARMENTS OF ANY TYPE
• NO SEDUCTIVE CLOTHING
• NO TUBE TOPS, HALTER TOPS, STRAPLESS TOPS, OR BACKLESS TOPS
• NO MUSCLE SHIRTS
• NO SPAGHETTI STRAPS
• NO PAJAMAS
• NO CLOTHING DISPLAYING OBSCENE OR OFFENSIVE LANGUAGE, DRAWINGS OR GANG AFFILIATION, DRUGS OR ALCOHOL
• NO DRESSES OR SKIRTS WITH HIGH CUT SPLITS
• NO SHORTS SHORTER THAN FINGERTIP LENGTH (measured by standing straight with their arms and hands to their side) NO SKIRTS SHORTER THAN KNEE LENGTH

OFFICERS MAY DENY VISITATION PRIVILEGES TO ANYONE AT ANY TIME FOR FAILURE TO FOLLOW THESE GUIDELINES.

ALL VIDEO VISITS MAY BE PRESCHEDULED ONLINE OR ON COMPLEX USING VISITATION KIOSKS. SAME DAY VIDEO VISITS ARE PROVIDED ON A FIRST COME, FIRST SERVE BASIS. ALL FACE TO FACE VISITS MUST BE PRESCHEDULED AT LEAST 24HRS IN ADVANCE, ONLINE OR ON COMPLEX USING THE LAPTOP PROVIDED.

VIDEO VISITS FIRST SAME DAY VIDEO VISIT OF THE DAY IS AT 8:30 AM; LAST VIDEO VISIT OF THE DAY IS 8:05 PM. THERE ARE NO VISITS BETWEEN THE HOURS OF 1PM AND 3PM. VIDEO VISITATION VISITORS MUST CHECK IN AT LEAST 10 MINUTES BEFORE YOUR APPOINTMENT TIME. VISITATION IS LIMITED TO 3 PEOPLE MAX ( ADULTS + CHILDREN OF ANY AGE). FACE TO FACE VISITS FACE TO FACE VISITS ARE 9:00 AM THRU 1:00 PM, THEN CONTINUE FROM 4:00 PM THRU 9:00 PM. FACE TO FACE VISITS MUST CHECK IN AT LEAST 30 MIN BEFORE SCHEDULED APPOINTMENT TIME. QUALIFICATIONS FOR FACE TO FACE VISITS ARE: NOT CURRENTLY IN DISCIPLINARY; SOME CLASSIFICATION RESTRICTIONS MAY APPLY.

ALL PERSONS 17 YEARS OF AGE AND OLDER NEED A GOVERNMENT ISSUED PHOTO ID. ALL MINORS UNDER THE AGE OF 17 YRS NEED TO BE ACCOMPANIED BY A PARENT OR GUARDIAN AT ALL TIMES.