- County Jail
- Nevada
- 775-328-3062
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Washoe County Detention Facility (ICE) basic information to help guide you through what you can do for your inmate while they are incarcerated. The facility's direct contact number: 775-328-3062
This facility is for adult inmates.
The Washoe County Detention Facility (ICE) is a medium-security detention center located at 911 Parr Blvd Reno, NV which is operated locally by the Washoe County Sheriff's Office and holds inmates awaiting trial or sentencing or both. Most of the sentenced inmates are here for less than two years. Washoe County accepts inmates from surrounding towns, municipalities, the US Marshal's Service and the Reno Police Department who do not have their own long-term lock-up.
The average daily inmate population level in 2013 was 1044 inmates. The Sheriff’s Office continues to strive to reduce the inmate population with innovative and proactive inmate release programs. These programs include court-sponsored pretrial releases and community-based work programs which are coordinated through the Sheriff’s Office.
The facility includes housing units for inmates with special needs. These units help treat those inmates with special needs who cannot or should not be housed in general population. These units are staffed with Mental Health workers and Sheriff’s Deputies who have received specialized Crisis Intervention Training.
Designed as one of the first direct-supervision detention facilities in the nation, the Washoe County Detention Facility has become a model facility for jails in the United States. The detention facility is routinely used as an example for other governmental agencies that are planning to construct new jails.
If you need information about a detainee that is housed at this facility, you may call (775) 328-3001 between the hours of 8 a.m. and 4 p.m. When you call, please have the individual’s biographical information ready, including first, last and hyphenated names, any aliases he or she may use, date of birth and country of birth.
Detainees cannot receive incoming calls. If you need to get in touch with a detainee to leave an urgent message, you must call (775) 328-3308 and leave the detainee’s full name, alien registration number and your name and telephone number where you can be reached. The detainee will be given your message.
visitation Info
Washoe County Jail (ICE) – Friends and Family Visits
- The Washoe County Sheriff"s Office currently utilizes a state-of-the-art web visitation system known as iWebVisit.com Visitors are able to conduct remote video visitation from your home, office or remote location over the Internet. You may conduct a two way video visit with a general population inmate currently housed at the Washoe County Sheriff"s Office by using a computer equipped with high-speed Internet and a webcam. The following are instructions on how to proceed:
- Create your Inmate Video Visitation account at iWebVisit.com remotely.
- Remote Web-Based Video Visitation is available to general population inmates.
- General Population inmates are allowed up to 2 Remote Video Visits per Day, Monday through Saturday from 8:30 am to 11:00 am and from 5:00 pm to 10:30 pm. Sundays 5:00pm to 6:00 pm.
- WCSO may limit or cancel jail video visits at its discretion.
- Except for attorney and other confidential visitors, all video visitations are subject to monitoring and recording.
- WCSO may terminate an inmate’s privilege to have video visitation at its discretion and may also terminate an on-going video visitation due to security reasons such as lock downs or during periods when visitations are suspended.
Attorney Visits
Attorneys are permitted to visit remotely with an inmate each day. The attorney must create an account at www.iwebvisit.com. The attorney must also obtain approval in person one time at the jail to obtain confidential status by providing photo identification and a state bar card. If the attorney fails to obtain the confidential status, all video visits will be recorded.
Rules and Restrictions:
- Inmates are allowed visitors based on their status.
- There is no five (5) day waiting periods for remote visits
On-site Inmate Visiting
Main Phone: (775) 328-2952
Technical Support: (775) 434-8748 or you can email iWebVisit.
A list of pro bono (free) legal organizations will be posted in all detainee housing units and other appropriate areas. This list shall be updated quarterly. If a detainee wishes to see a representative or paralegal from that organization, it is the detainee’s responsibility to contact them for an appointment.
Consular Visits
Consular officials may meet with their detained nationals at any time. It is requested that prior arrangements be made with the ICE Supervisory Deportation Officer to the extent possible, and that consular officials bring appropriate credentials when they come to the facility. The ICE Supervisory Deportation Officer for this facility can be reached at (775) 789-3000.
Clergy Visits
Clergy may visit detainees at any time, but must make prior arrangements with the Chaplain’s Office.
Visiting Restrictions
- All family or other social visits are Non-contact.
- No firearms or weapons of any kind are permitted in the facility.
- If visitors are or appear to be intoxicated, visitation will not be allowed.
- All visitors are subject to search while in the facility.
- Visitors are not allowed to pass or attempt to pass any items to detainees.
- Visitors are not allowed to carry any items into the visitation area.
Search Procedures (prior to or during all visitations)
All individuals requesting admittance to the facility or the visitation area are subject to a pat-down search of their person, an inspection of their belongings, and a metal scan search. Individuals refusing to cooperate with a reasonable search will not be admitted. No firearms or weapons of any kind are permitted. No electronic devices (cell phones, pagers, radios, etc.) are permitted in the secure areas of this facility.
